Privacy Policy

Gerrie Electric Wholesale Limited (“Gerrie Electric”) is committed to maintaining your privacy. The purpose of this privacy policy (“Policy”) is to inform you about what personal information Gerrie Electric may collect when you contact us and how we use and disclose such personal information. This Policy applies to any interactions or communications we have with you in our warehouse locations, on our website or through email, phone and fax.

Collection of Your Personal Information

Personal information means information about an identifiable individual but does not include business information such as a person’s professional title or their business contact information. Personal information that we may collect from you includes:

  • your name
  • address
  • telephone number
  • email address
  • login information
  • information about your transactions with us such as account numbers, account balances and payment history
  • credit and reference information
  • credit card/debit card data
  • banking information

Use of Your Personal Information

We may use your personal information to:

  • provide a service you requested
  • respond to your inquiry
  • administer our website
  • enable your access to and use of your online account
  • send you products that you purchase and information about those products
  • send you invoices
  • collect payments from you
  • send you marketing communications
  • send you product safety/recall notices as directed by our manufacturing partners
  • improve our services
  • meet legal and regulatory requirements

Disclosure

We may disclose personal information to third parties who provide services (“Service Providers”) on our behalf. For example, we may use Service Providers to process your payments, send you marketing communications, host our website and operate certain features and perform data analysis to better understand our customers, trends and statistics. These Service Providers may be in the United States. Our Service Providers are given the information they need to perform their specific functions and we do not authorize them to use your personal information for their own purposes. In addition to the disclosures reasonably necessary for the purposes identified above, we may disclose your personal information to the extent that it is permitted or required to do so by law.

Use of Device Features

Specific features on our site or in our application require you to consent to the use of your device’s camera, microphone, or location-based service. The camera is used for barcode scanning, microphone for voice search, and location-based service for proximity to our warehouse locations. These features are optional, upon initial set up, and not required to use our site or application. Capture of audio, video, or location is only triggered when you use the features of our site or application and may be sent to a server for processing. We do not store any captured data other than to process the request.

Website Use

In order to improve the quality of our services and to help us remember your preferences, we may collect non-personal information from you when you visit our website with the use of cookies. A cookie is a small text file that a website places on your computer that allows the website server to gather your browsing activities and non-identifying demographic information. We use Google Analytics and other analytics vendors to help analyze how visitors use our website.

This website contains links to other websites which are not owned or controlled by us. We are not responsible for the privacy policies or practices of any third party and you should use caution when accessing these other sites.

Email Communication

We may email you marketing communications regarding products and services, events and training schedules, updates regarding your orders and invoices from time to time. We will only use your email address for these purposes with your consent. Should you wish to withdraw your consent for email communications, please contact us or click the unsubscribe button at the bottom of the email communication.

Securing Your Personal Information

We will take reasonable physical, technical and organizational precautions appropriate to the sensitivity of the information to protect the personal information in our custody against loss, unauthorized access or use, modification and disclosure. Those precautions include locked filing cabinets, restricted access to offices and use of passwords.Personal information may be stored on our secure servers and information relating to electronic transactions entered into via this website will be protected by a suitable encryption technology.

Access to Personal Information

You have certain rights to access, update and correct the personal information we have collected from you. If you wish to access the personal information we have about your or believe that any personal information we have about you is incorrect or incomplete, please contact us as outlined below.

Updates to the Policy

We may update this Policy from time to time by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.

Contact Us

If you have any questions about this Policy, the treatment of your personal information or would like to opt out of receiving marketing communications, please contact:

Privacy Officer
Gerrie Electric Wholesale Limited
4104 South Service Road
Burlington, ON
L7L 4X5
Phone: 905-681-3656
Email: privacy@gerrie.com