Web Order Returns

• Web returns can be made at one of our Gerrie Branches in Ontario

• Credit for return of stock item(s) is subject to inspection, approval and must be in original packaging and in resalable condition

• Credit for return of non-stock and special order item(s) is subject to the manufacturer's inspection, approval and restocking charges

• No Credit for cut wire

• Shortage or damage claims must be made with the delivering carrier in writing within 7 days of receipt of goods, with a copy of the claim to be given to Gerrie.
Error or omission claims must be made in writing within 24 hours of receipt of goods